The victim was among a group of passengers who had their flight, EZY2122 from Nice to Luton, delayed for about 13 hours. We have children, babies, screaming, no nappies, no food, ' and then she asks the worker: 'What are you smiling at?'
"He didn't want to have a fight", she added. Then suddenly this man lunged at him and whacked him.
'It was one hell of a punch.
"It all kicked off after [the father's] wife was talking to the [employee] because we were getting no information whatsoever about the delay", she stated.
"It was bad the whole thing". I just can't believe people can behave like that'.
"The couple were showing some irritation, which was perfectly understandable in the circumstances, but she was not threatening and was just saying 'We've got children, ' which is quite a normal thing to say", Arkwright said. "When he arrived on the plane, all the plane clapped him", said Arkwright.
Witness Arabella Arkwright captured the blow in a picture circulated online after the men confronted each other.
According to Guitard, the father had complained about the EasyJet delay to a Samsic employee. When the worker couldn't answer his questions, he unexpectedly threw the punch.
EasyJet said the worker was not employed by the airline, but for airport subcontractor Samsic, which provides assistance for disabled passengers.
In a statement regarding the airport employee punching the man, a spokesperson for easyJet told the New York Post that they were being transparent in the investigation.
"We are taking this up with Nice Airport & their special assistance provider Samsic who we understand this person works for", the airline continued.
The airline also apologised to passengers for the delay, which it chalked down to a technical issue with the plane.
The airline said passengers were provided with updates and refreshment vouchers during the delay, but Arkwright said passengers were not told what was wrong with the aircraft, or how long the delay would be.