United Airlines released a statement apologizing and taking full responsibility for the incident. The pet was bound for Akron, Ohio, but was mistakenly loaded onto the St. Louis flight, company spokeswoman Natalie Noonan told The Washington Post on Saturday.
United spokesman Jonathan Guerin said: 'We chose the fastest option to reunite the dog with his family'.
United said Wednesday that by April it will issue "bright colored bag tags to customers traveling with in-cabin pets", and that "this visual tag will further help our flight attendants identify pets in-cabin". It was a 12-hour flight.
Kokito's death was not the first time United was involved in pet-related deaths.
CNN reported that at least 33 passengers were on the flight. "United Airlines does not care about the safety of their furry travellers".
Kennedy, citing the U.S. Department of Transportation, said in a letter to the president of United that of the 24 animals that died in major airlines' care past year, 18 of those animals were in the care of United.
Source Louis Nastro Reuters
A dog that United Airlines mistakenly flew to Japan is back with its family in Kansas.
Kara Swindle was moving from OR to Kansas with her family on a United Airlines flight last Tuesday, with their pet German shepherd Irgo scheduled to fly on a separate flight.
"An error occurred during connections in Denver for two pets sent to the wrong destinations". The airline vowed to return both dogs to their respective owners, and on Thursday, Irgo's journey of thousands of kilometres entered in a happy, tail-wagging reunion.
"'They had no idea where the dog was", Swindle said.
The company appears especially challenged by pet incidents.
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