Amazon can now deliver packages directly to the trunk of a auto for owners of Volvo and GM models with an active Volvo On Call or OnStar subscription. Package theft has been a persistent problem for online shoppers, and Amazon says in-car delivery is one way to combat the problem.
On the day a package is scheduled for delivery, customers can use the Amazon Key app to confirm that their vehicle is parked in a place where a delivery can be made.
Amazon has steadily expanded its reach into places long considered no-go zones for most people outside of the immediate family, starting with smart speakers in the home that await voice commands to come to life.
"Since launching Amazon Key last November, we've safely delivered everything from cameras to collectible coins inside the home", Larsen said.
The program sparked some controversy and safety concerns, but it ultimately saw positive reception and it's now expanding to cars as well.
Deliveries are available right now to Prime members with 2015 year or newer Chevrolet, Buick, GMC or Cadillac vehicles with GM's OnStar connected-car service, and those with a 2015 or newer Volvo vehicle with an active Volvo On Call account.
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Exhausted of getting your packages stolen off your front porch? "Deliveries are made to a stationary auto parked in a publicly accessible area", the release said. With in-car service, Amazon can use shoppers' cars as secure mail drop boxes.
Amazon says it is planning to work with other auto manufacturers to roll out the service. In an exclusive demo for The Verge, Amazon mentioned four such security measures created to ease users' concerns and ensure that it all goes without incident.
The day of delivery, an Amazon driver finds the vehicle via Global Positioning System.
Download the Amazon Key app and link it to your Volvo On Call or OnStar account. Once this process is successfully completed, the vehicle is then unlocked. "Got to pass all those checks". "I can't wait to check my car's trunk to see what's delivered next!" Each time a delivery driver requests access to a customer's vehicle, Amazon verifies that an authorized driver is at the right location with the right package, through an encrypted authentication process. They would get notifications once it's there, and they would have to make no additional effort.
Amazon said more cities will soon be added to receive in-vehicle delivery.